Frost Arnett Company Reviews: 3 Things You Need to Know

Have you been receiving mailers from PO Box 198988 Nashville TN stating you have debt that needs to be taken care of? This is Frost Arnett Company, a debt collection agency.

Receiving a call from a debt collector is the last thing anyone wants, especially when financial stress is already on your mind. If the collector uses hostile or deceptive communication tactics, it can have a serious negative impact on your health and well-being.

If you have an unpaid debt with one of their clients, Frost Arnett Co may contact you repeatedly to collect the outstanding amount. However, they must adhere to the Fair Debt Collection Practices Act (FDCPA). 

Your first course of action if Frost Arnett calls you is to validate the accuracy of the debt and confirm its ownership. If you have difficulties resolving the dispute, you can contact them directly to resolve the conflict through a settlement.

What is Frost Arnett Company?

Frost Arnett Company is a debt collection firm that serves various clients, such as healthcare providers, credit card companies, and telecommunication providers. Their primary emphasis is on debt collection for the healthcare sector, and they partner with medical facilities like hospitals, clinics, and practices to retrieve unpaid bills from patients.

Furthermore, Frost Arnett collaborates with credit card companies and telecommunication providers to recover overdue payments from fallen behind customers. Frost Arnett Co uses phone calls, letters, and emails to retrieve consumer debts.

Contact Details

You can contact Frost Arnett through:

Address:

Frost Arnett Co

2105 Elm Hill Pike #200,

Nashville, TN, 37210, United States.

Phone:

+1 855-287-7043

Frost Arnett Company History

Frost Arnett Company, is a debt collection agency that has been operating for over 130 years. It was established in 1893 by two entrepreneurs, Richard M. Frost, and George A. Arnett, in Nashville, Tennessee.

Initially, Frost Arnett Co focused on collecting debts for the local business community in Nashville. Over time, the company expanded its operations and began serving clients in other sectors, including healthcare, finance, and telecommunications. 

Today, Frost Arnett Co is one of the largest debt collection agencies in the United States, with additional offices in Houston, Texas, and Delhi, India. Frost Arnett Co has maintained a reputation for professionalism throughout its long history.

Frost Arnett Co Reviews 

Most of Frost Arnett’s customers who have registered grievances claimed that the company resorted to overly aggressive and superfluous tactics to coerce payment. Sometimes, they were notified of outstanding debts for medical procedures they had not undergone.

The complaints could be more representative of the overall quality of the company. Therefore, reviewing more complaints and information about the company would be necessary to make a comprehensive report. The FDCPA protects consumers’ rights and holds debt collectors accountable for using illegal and unethical practices while collecting debts.

Google Reviews

Picture of Frost Arnett Google review.

Based on over 100 reviews, Frost Arnett Co has an overall Google rating of 1.4 out of five. Most consumers state that Frost Arnett fails to identify the creditors for alleged debts properly.

BBB Reviews

Picture of Frost Arnett BBB reviews.

Frost Arnett Co has an A+ rating with the BBB and has been accredited since 1961. However, the company has received 74 customer complaints in the last three years, with 32 of those complaints being closed in the last year.

The fact that there are so many complaints in a relatively short time frame is concerning. Most complaints are related to false statements or representations and attempts to collect debts not owed due to identity theft.

Other Reviews

​​As of 2022, the Consumer Financial Protection Bureau (CFPB) has garnered 243 complaints against Frost Arnett Co within the last three years. One complainant received billings related to false statements. The company, however, responded to the consumer on time and closed the complaint.

If Frost Arnett Co has contacted you about an outstanding debt, it is likely that the debt is valid. However, ensure they validate the debt. If you are aware of the debt, and it is a medical debt, then check if the statute limit on the debt is valid.

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