If you receive phone calls from USCB America, you likely have an outstanding debt that needs to be addressed. Unfortunately, this can create a collection account on your credit report, and USCB America will attempt to collect payment from you.
Dealing with USCB America can be unpleasant, and notifying credit reporting agencies such as Experian, Equifax, and Transunion can negatively impact your credit score for several years. Having collection accounts on your credit report can significantly harm your credit health.
Future lenders may deny loan applications based on your credit history. Therefore, it is crucial to check and dispute any erroneous entries from your credit report to facilitate large purchases in the future.
What is USCB America?
USCB America specializes in providing accounts receivable management and collections services. They operate in various industries, including healthcare, financial services, utilities, telecommunications, and government entities.
Their services include third-party and first-party collections, call center services, skip tracing, and bankruptcy management. USCB America aims to help its clients recover outstanding debts while maintaining high custom third-party service.
Contact Details
Address:
355 S Grand Ave 32nd fl,
Los Angeles,
CA 90071 Unites States
Phone:
+1 888-227-3398
Website:
USCB America History
USCB America is a privately owned company that provides various services in the collection industry. It was founded in 1915 as the United States Credit Bureau, Inc., in Los Angeles, California. The company’s name was later changed to USCB, Inc.
Over the years, USCB America has become a leading provider of accounts receivable management, collections, and call center services in the United States. Today, the company operates multiple locations nationwide, with its headquarters still in Los Angeles.
The company is a member of the ACA International and has received various certifications, including the ACA International Professional Practices Management System (PPMS) certification, the Professional Collections Management certification, and the Customer Contact Center Quality Assurance certification.
USCB America Reviews
USCB America is notorious among its customers, particularly as a debt collector. The company has accumulated more than 170 complaints against it with the Consumer Financial Protection Bureau.
These complaints concern issues such as USCB America’s failure to respond to debt validation requests, harassment, and inaccurate debt reporting.
In the most recent customer complaint, the individual stated that they had already paid their bill but were still reported to a credit company as delinquent. Although the company confirmed that they released the delinquency, no action was taken to update the credit company.
Google Reviews
USCB America has an overall Google rating of 1.6 out of five stars. Most complaints highlight an issue with unauthorized payments from customers’ bank accounts, indicating potential unethical practices.
BBB Reviews
USCB America’s BBB profile has received 276 customer complaints over the last three years, with 85 complaints closed in the previous year. The majority of these complaints were related to billing and collection issues.
Overall, the customer complaints and reviews suggest that USCB America has poor business practices regarding billing and collections. The fact that BBB still needs to provide a rating for this company also raises some concerns.
It may be advisable to exercise caution when dealing with USCB America and to thoroughly research any collection agency before doing business with them.
Other Reviews
Given the significant customer complaints and these reviews from BBB, USCB America may engage in unethical practices. USCB America is known for exploiting consumers who may need complete knowledge of their legal rights per the Fair Debt Collection Practices Act.
It’s worth knowing that the FDCPA prohibits debt collectors from threatening consumers and taking actions that are not legally allowed. Numerous actions listed above are violations of the FDCPA.