Upon receiving calls and pieces of mail from a debt collection agency, a considerable number of people tend to experience panic. They feel they need help with how to respond. If you have been receiving mailers from PO Box 622001 Dallas TX, familiarizing yourself with Southwest Credit Systems may be crucial.
By gaining knowledge about the company, you can make informed decisions on dealing with its debt collection efforts. You will also be able to remove them from your credit report. If you have an outstanding debt, Southwest Credit Systems is authorized to contact you and collect the debt. They can get you through various means, such as calling and emailing.
Who are Southwest Credit Systems?
Southwest Credit Systems is a debt collection agency that caters to a diverse clientele comprising various institutions and businesses. They specialize in collecting debts for:
- Student loan providers
- Auto lenders
- Healthcare providers
- Credit card companies
- Telecommunications companies.
Upon being hired by a client, Southwest Credit Systems acquires the debt at a discounted rate from the original creditor. This allows them to profit by collecting the entire amount owed, including additional fees or interests.
Contact Details
Below is Southwest Credit Systems’ contact information:
Address:
4120 International Pkwy #1100,
Carrollton, TX 75007, United States
Phone:
+1 972-300-1700
Southwest Credit Systems History
Southwest Credit Systems was founded in 1974 by Jim Ely. Jim’s mission was to provide clients with ethical and efficient debt collection services while treating consumers with dignity and respect. The company started as a small business in Texas but has grown.
In 1992, Southwest Credit Systems expanded its operations by opening an office in Houston, Texas. The company continued to expand its reach by opening more offices in different states, including Arizona, Florida, Colorado, and Oklahoma.
In 2016, Southwest Credit Systems was acquired by Radius Global Solutions, but it continues to operate under its initial name and management team.
Southwest Credit Systems Reviews
Like many other debt collection agencies, Southwest Credit Systems employs forceful methods to persuade debtors to pay off their debts. This agency may use unlawful tactics to coerce individuals into responding without verifying the debt’s validity.
Consumers have raised complaints that encompass a range of issues, including but not limited to:
- Harassment
- Receiving incorrect debt amounts
- Getting unjust debt entries on their credit reports
- Failure to verify debts upon request.
Google Reviews
Southwest Credit Systems’ Google rating is 1.4 stars out of five, after 339 reviews with most of them negative. The most common complaints are related to scams, debt collection, and incorrect information being reported on credit reports.
There are multiple reviews where individuals claim that Southwest Credit Systems has attempted to collect on accounts that they have already paid off or are not in their name.
In one review, a customer claims to have been hung up on by the executive relations team multiple times. This happened when he pressed the issue of his collection being shown as fraudulent through the T-Mobile Fraud Department.
BBB Reviews
Southwest Credit Systems has a BBB rating of B and has been accredited since 1976. However, the company has received many complaints, with 539 complaints closed in the last three years.
The complaints relate to billing and collection issues; many consumers have reported harassment or being scammed by the company.
One recent consumer complaint alleges that SCS put a collections notice on their account for an electric company that they had not used in five years. Other consumers have made similar complaints and accused this agency of scamming.
Other Reviews
Southwest Credit Systems has had over 177 reviews on Wallethub, with an average rating of 2.3. Most customers complained of numerous phone calls from the agency. There is also a complaint by a customer who a representative of Southwest Agency harassed. The representatives seem to violate the FDCPA rules by contacting consumers daily and revealing personal information.