Receiving menacing and harassing calls and letters from FBCS Collection Agency can cause stress and annoyance. This is because FBCS, like many other debt collection agencies, resorts to questionable and inappropriate tactics to force you to repay an alleged debt.FBCS will repeatedly call you throughout the day, sometimes against the rules pertaining to debt collection calls.
They can also bombard you with unpleasant letters and even sue you. It is crucial to realize that you do not have to tolerate such mistreatment if you are experiencing this kind of abuse and harassment. You can get them to stop calling you.
It is worth noting that debt collectors are prohibited from taking any action that is not legally allowed. While a field agent can still try to collect an outdated debt, they may not use threats of litigation.
What is FBCS?
FBCS has been a collection agency operating in Hatboro, PA, for over 40 years. It is also known as Financial Business and Consumer Solutions, Inc. This agency provides collection services for healthcare providers, property managers, educational institutes, banks, finance companies, and commercial accounts.
Contact Details
To contact FBCS Inc., individuals can reach out to their headquarters at:
330 S. Warminster Rd
353, Hatboro,
PA 19040
Or call their main telephone number at: (866) 594-8640
FBCS History
Originally established as “Federal Bond Collection Services” in 1982 in Hatboro, Pennsylvania, FBCS Inc. underwent a name change to “Financial Business and Consumer Solutions” in 2014. The company has been accredited with the BBB since August 2016 but has received some complaints within the past three years.
This company began as a small, family-owned debt collection agency that primarily serviced clients in the financial services industry. Over the years, FBCS grew its client base and expanded its services to include accounts receivable management and call center services.
FBCS changed its name to reflect its broader range of services. Today, FBCS continues to operate as a debt collection and call center services provider, with its headquarters remaining in Hatboro, Pennsylvania.
FBCS Reviews
Dealing with FBCS can be an overwhelming experience, mainly because they’ve had numerous consumer complaints against them. The Consumer Financial Protection Bureau has recorded many grievances against FBCS.
Significant complaints include inappropriate debt collection practices, failure to validate debts owed, and inaccurate credit reporting. If you are faced with a similar situation, submitting a complaint online may be an effective way to safeguard your interests and maintain a good credit status.
Google Reviews
FBCS’ Google rating is only 1.5 stars out of five stars. This agency has had numerous actions listed as considered violations of the FDCPA. As a debtor, it’s essential to comprehend your rights before engaging with a debt collector.
BBB Reviews
According to its Better Business Bureau (BBB) profile, FBCS has received 102 complaints in the last 3 years.
These grievances indicate various actions taken by FBCS, such as attempting to collect on a debt using the wrong number, incessantly calling individuals despite requests to cease, accusing individuals of lying when they dispute a debt, and calling consumers at their place of employment.
Other Reviews
FBCS has a 1 star from the 10 customer reviews on BBB. These reviews allege several violations of the Fair Debt Collection Practices Act (FDCPA), such as failure to verify debts, using abusive language, failing to send proper notices, calling outside reasonable hours, collecting on discharged debts, and reporting false information to credit bureaus.
Some reviews report that the collection agency falsely said information on their credit report belonged to someone else. The agency refused to remove it even after proving it was not their debt. Another consumer claimed that he had to sell family heirlooms to keep up with his bills and could not find a job due to the false information on his credit report.