Dealing with debt collection agencies can be unpleasant, and CCS Offices are no different. It’s challenging enough to acknowledge owing money, but having to deal with constant reminders and harassment from CCS Offices is an entirely different matter.
It’s common for debt collectors to purchase and sell debts, resulting in the possibility of multiple collection accounts from the same debt appearing on your credit report. Note that debt collection agencies like CCS Offices do not have the same legal authority as other firms. Debt collectors act on behalf of the creditor or a company that has taken on the debt.
Who are CCS Offices?
CCS Offices works as a third-party recovery service for clients seeking to collect unpaid debts from sources such as banks, financial institutions, and credit unions. The company uses various tactics, from letters and phone calls to legal action, to recover outstanding debts.
This agency collects debts on behalf of creditors or by acquiring debts from creditors. Typically, CCS Offices acquire delinquent debts from their original creditors after prolonged non-payment. Despite its lack of BBB accreditation, CCS Offices has been in operation for over five decades.
Contact Details
Below is CCS Offices’ contact information:
Address:
CCS Offices
725 Canton Street
Norwood, MA 02062
Phone:
(617) 965-2000
CCS Offices History
Headquartered in Norwood, Massachusetts, CCS Offices is a valid debt collection agency of medium size. The agency was founded in Delaware in 1969 and generated revenue by collecting debts on behalf of creditors.
Throughout its history, CCS Offices has established itself as a reputable player in the debt collection industry. The company has adapted to industry and economic changes and has continued to evolve and improve its processes.
CCS Offices is well-positioned to continue providing debt collection solutions to its clients for many years to come. Over the years, CCS Offices has received industry awards and recognition for its innovation and workplace culture. Today, the company continues to expand its capabilities and geographic reach.
CCS Offices Reviews
While CCS Offices claims to maintain a respectful and compassionate approach when dealing with customers, some of their creditors have reported aggressive and intimidating behavior.
Based on several consumer complaints, CCS Offices have been attempting to collect debts not owed by the consumers. Some consumers’ debt resulted from identity theft, and the other complainant’s debt was not the consumer’s. Persistent harassment by collectors is unacceptable and can be reduced by implementing effective in-call technology systems.
Google Reviews
CCS Offices has faced multiple criticisms for its debt collection methods, as evidenced by numerous negative reviews on Google. Many of these complaints highlight the company’s lack of transparency in providing information to consumers and failure to comply with appropriate notification protocols.
For instance, in one complaint, a consumer expressed the need for additional information to validate their medical debt, indicating that CCS Offices may need to furnish sufficient written notification about the debt to consumers. In another complaint, a consumer alleged that CCS Offices had disclosed their debt to a third party, potentially infringing upon privacy laws.
BBB Reviews
While BBB accredits CCS Offices, their profile is undergoing updates; hence previously submitted complaints are unavailable. Consumers can, however, file new complaints if they need to.
Other Reviews
According to reviews on the Complaints Board, CCS Offices has numerous unresolved complaints, indicating a lack of satisfactory customer support. Nonetheless, a few customers have reported satisfactory outcomes to their complaints.
Other complaints have surfaced, alleging that the collection agency falsely attributed credit report information to an incorrect person. Despite providing evidence that the debt was not theirs, the agency refused to eliminate it.